Open Books

Terms & Conditions

All the Information You Need to Know

Postage and Shipping 

Orders usually ship within 2 business days.  If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

In the UK orders are  £3.50 & posted with Royal Mail or Parcelforce.

Overseas orders will be sent Air Mail with Royal Mail or appropriate Courier, & are tracked.
We currently do not post to Germany or France.


​Proof of posting is always obtained.
 

Customs

To be aware that since Brexit, for items posted to the EU, the buyer will be responsible for any taxes or duties imposed by the relevant customer's country.

 

Returns

If a book is not as described and is to be returned, then please let us know via email within 14 days of receiving the order.

Once we have received the book and it is returned in the same condition as sent, then a full refund will be given.

 

PRIVACY POLICY

Any information collected by this site will not be shared with any other organisation.

This site uses a secure encrypted connection as indicated by the closed padlock symbol in the browser. No payment information is collected by this site, it is direct with the individual payment providers.